Wednesday, September 12, 2007

I Love my Job, I Hate my Job

Every morning I wake up, stretch my arms, get out of my comfortable bed and then remember I have to go to work, the smile is quickly wiped off my face, and my lovely dreams of the night before have vanished. GONE…….
I go over to the mirror and force myself to say 3 times;

I Love my Job, I Love my Job, I Love my Job…. SMILING…

HHHMMM… It’s not working, I am not excited about going to work, and I am not excited about dealing with irrational and incompetent people and I just can not work up the enthusiasm to face another day with complete idiots!

I HATE MY JOB, I HATE MY JOB, I HATE MY JOB.
Yes this is the only rational answer. None the less I still have to face the day.

So I get ready, get in my car, blast the music on my 30 minute drive, hoping to release some anger before I get to the HELL HOLE, known as my job. I am a personal Banker and I do tech support for a rather large bank which will remain nameless for privacy reasons.

“Thank you for calling my name is Katy, how may I help you today”
“No I am sorry sir, we can not reverse your overdraft fees, I understand you are upset but you used money that you didn’t have in your account.”
“Well sir, it is not our responsibility to manage your account, it is your account.”
“I am sorry sir but if you call me that name again I am going to have to terminate the call”
Yes I get called every name you can possibly think of, bitch, cunt, stupid, incompetent, ruthless, shit face… You name it I have been called it.

If only, imagine the possibilities….

My ideal response would be; “ I am sorry you have overdrawn your account, but if YOU kept better track and didn’t spend money at the bar or endless porn sits you are visiting, that YOU don’t want your wife to find out about, YOU would have the money YOU need to pay for gas”. “It is not my fault that YOU are a complete dumbass and do not know how to keep track of YOUR spending.”
In a perfect world maybe.

I LOVE MY JOB, I LOVE MY JOB, I LOVE MY JOB……

“Thank you for calling my name is Katy, how may I assist you today?”
“Sure I can help you with getting online; first you need to go to our website and type in the address in the address bar”
“What’s the address bar?” (At this point I am thinking O god why are you on a computer if you don’t know where the address bar is) 10 minutes later, YAY, we have found the address bar… Now on to the hard stuff, I will not even go there….. Let me just say computers are not meant for everyone, and well if you don’t know how to navigate, PLEASE DO NOT TRY TO START USING A COMPLICATING NEW SOFTWARE!!! Learn the basics first… Also do not get frustrated with me if you can not follow directions. I know that the world of technology is new to some of us; I am here to help, not for you to yell and scream at because YOU CAN’T FOLLOW DIRECTIONS! I am not stupid, I have been doing my job for some time and obviously you are calling because YOU need my help, so sit tight and let me do my job and promise I will get you were you need to be. Photo Sharing and Video Hosting at Photobucket


 I LOVE MY JOB, I LOVE MY JOB, I LOVE MY JOB.

Let me also point out that screaming at me at the tops of your lungs, because of a mistake that YOU made is going to get you no-where. Again I have absolutely NO sympathy for people who feel it necessary to call me a heartless bitch because YOU messed up. Last year on the Eve of Thanksgiving, and I am talking about 7 pm the night before, a lady called in and bitched me out because she had $7 dollars in her account that she spent at KFC, and now she had no money to buy/cook thanksgiving dinner… OK first of all why are you buying Thanksgiving dinner at 7pm the night before and second of all who the hell spends $7 dollars on Thanksgiving dinner, what are you planning on buying a roll, yes a single roll? Get real Lady… She actually called me a heartless, selfish bitch. HHHHMMMMM Photo Sharing and Video Hosting at Photobucket

I LOVE MY JOB, I LOVE MY JOB, I LOVE MY JOB.

Well after dealing with stupid customers all day, I then have to deal with the Drama of the everyday work force…. Let me just say, WE ARE NOT IN HIGHSCHOOL anymore, get over it! Do not Gossip, it will only get you in trouble, be careful of who you say what to, it flies like wild fire through the office and most likely will get you on bad terms with management. We are all adults here, even though some of us have the mentality of a sixth grader. Next, please do not go one about your sex life, your texting bills and stupid shit that I don’t care about. If we are not close, why the hell do I want to know about your romp sessions of the previous weekend… I DON’T! THANK YOU VERY MUCH! I have very few friends that I discuss personal matters with, and I like to keep it outside… Photo Sharing and Video Hosting at Photobucket

Ok now on to dress code….. We work in a business casual environment, Please act like it. DO NOT come to work dressed like Madonna in the 80’s, that era is over with, please leave your club gear at home! Might I mention spandex shorts…. What the hell are you thinking? Ok, Ok I shouldn’t be so critical, but you wonder why you get passed up for job promotions when you dress like Brittany spears or Paris Hilton… Think about it people. Photo Sharing and Video Hosting at Photobucket

Once Again I LOVE MY JOB, I LOVE MY JOB, I LOVE MY JOB…. Photo Sharing and Video Hosting at Photobucket

I keep telling myself that, I come to work everyday with bells on, thank god I have my happy pills on hand, otherwise I would never get through the day. Yes this is my job……. SMILE, show some white teeth!!!!

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